While unexpected issues can arise in any property, we take a proactive approach to minimize disruptions. Every visit made by our support or tenancy team includes a routine property inspection to identify any emerging problems. Should any concerns be noted, they are promptly reported to our dedicated maintenance team for immediate action.

Beyond these basic checks, our property team conducts a comprehensive monthly property inspection, ensuring that all areas of the home are thoroughly evaluated. This inspection covers everything from light bulb functionality to the operation of electrical circuits, showers, cooking appliances, and laundry facilities. Our aim is to identify minor issues before they become larger, more costly problems, ensuring that our residents’ homes are maintained to the highest standards.

In addition to internal maintenance, we also provide essential exterior property services, including garden and grounds maintenance, grass cutting, pruning, litter removal, and seasonal tasks. We also take care of cleaning external windows and, when necessary, clearing gutters and drainpipes, ensuring that both the inside and outside of our properties remain in optimal condition.

Our maintenance service is delivered by a combination of skilled internal team members and a network of approved contractors. We hold all maintenance work to the highest standards and ensure full compliance with all legislative requirements. Above all, we prioritize the dignity and well-being of our residents, ensuring that our team and contractors approach every task with the utmost respect, care, and professionalism.

At Solace Supported Living, we believe that a well-maintained home is a cornerstone of a stable and supportive environment. We are dedicated to ensuring that our residents can enjoy peace of mind, knowing their living spaces are being taken care of by a reliable, professional, and compassionate team.